Every print is made to order, so it's produced fresh for you on archival materials rather than taken from a shelf. That's why delivery takes a little longer than an ordinary online shop.
Open edition prints are produced by leading fine art print labs and shipped directly to you. Delivery is free, and usually takes around 10–14 days.
Orders to the UK may include import duties or taxes, payable on delivery.
Each limited edition comes to me first, so I can sign and number it and add its certificate of authenticity before sending it on to you. Please allow around 3 weeks for delivery.
Shipping for limited editions depends on where it's going and is shown at checkout.
If your order includes an open edition and a limited edition, they travel separately and may arrive on different days.
Ordering a gift? Check the Christmas order deadlines for your country, or give a gift voucher, which arrives instantly by email.
Every print is carefully packed, but if yours arrives damaged or isn't right, please email me within 7 days of delivery with a photo of the print and its packaging. I'll arrange a replacement or a full refund.
Because each print is made to order, I'm unable to accept returns if you simply change your mind. This doesn't affect your rights if a print arrives damaged or faulty.
Most images are available in custom sizes and materials. For anything else, or if you have a tight deadline, email contact@melodysky.com and I'll do my best to help.
